Applications
Putting Plasmanet to work
Every business is different. However, there are fundamental communications challenges common to us all. Plasmanet addresses these key issues to ensure that you can…
• Fully integrate all your communications systems
• Improve dialogue between teams
• Share business knowledge and information effectively
• Provide campaign performance information
• Install robust contingency management protocols and processes
• Implement quality and consistency processes
The following are just a few examples of Plasmanet at work. Whatever the situation, whatever the challenge, we’re here to help.
In contact centres
• Engaging and motivating call handlers with campaign and business objectives
• Sharing real-time campaign data
• Collecting and interpreting data from contact centre call switches
• Supporting shift change processes to ensure continuity
To see more about how Plasmanet benefits contact centres, click here
Internal communications
• Sharing information with numerous offices across multiple sites, locally, nationally and internationally
• Providing an information access point for mobile and non-desk based employees
• Providing event and activity information
• Internal marketing of new processes and procedures
• Knowledge and information sharing
• Sharing business and corporate information, for example: share prices direct from the stock exchange; performance information from internal management systems; customer management information from a CRM system; web-casts from senior managers; and changes to corporate policy or direction
• Sharing local office information, for example: news and views; local traffic information, streamed live from web or TV; what’s on in the canteen; personal news and celebrations
To find out more about Plasmanet and internal communications, click here
Compliance
• Providing Health and Safety training for agency and temporary staff.
• Sharing information in multiple languages.
To find out more about how Plasmanet could improve your internal communications, click here
To find out how Plasmanet can help improve your workplace communications click here to contact us or call us now on 01732 779252. We’ll call you right back to talk through your requirements.
Find out more about Plasmanet here, or use this link to view some of our case studies.